Privacy Policy

Last updated: May 2026

Lilly’s Services Limited respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect and use your information when you visit our website or use our services.

Information We Collect

We may collect your name, telephone number, email address, property address, booking details and any other information you provide when requesting a quote, making a booking or contacting us.

Our website may also collect limited information through cookies and similar technologies to help the website function and improve your experience.

How We Use Your Information

We use your information to:

Respond to enquiries and provide quotations.
Arrange and manage cleaning appointments.
Provide our cleaning and related services.
Process payments where applicable.
Communicate with you about your bookings and services.
Improve our services and website.
Meet our legal and accounting obligations.

Sharing Your Information

We do not sell or rent your personal information.

Where necessary, we may share relevant information with trusted service providers, such as our website/hosting provider, payment providers, IT providers, professional advisers or authorities where legally required.

Keeping Your Information Safe

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure. We only keep your information for as long as reasonably necessary or as required by law.

Cookies

Our website may use cookies to ensure it works properly and to understand how visitors use the site. You can manage or disable cookies through your browser settings or our website's cookie settings where available.

If you are unhappy with how we have handled your personal information, please contact us first so we can try to resolve the issue.

Lilly’s Services Limited
Website: lillysservices20.co.uk

This Privacy Policy may be updated from time to time. Any changes will be published on this page with an updated date.